// open problems

Leads

Problems I dug into until I could decide — and the questions I couldn't close.

11 of them are still open. If you've built in one of these markets, sold into one, or bought from one, you probably know something I don't. Tell me and I'll give you everything I have.

Dead leads stay up. The reasoning is the useful part.

pursuing2026-07-184 open questions

Web accessibility remediation (WCAG / ADA / EAA)

The problem
Your site has to be usable by people who navigate with a screen reader or a keyboard — and in 2025 that stopped being a nice-to-have. US courts took ~3,100 ADA web cases last year, 70% of them e-commerce. The EU's Accessibility Act came into force in June. Most teams bolt on an overlay widget, believe they're covered, and aren't.
Scope
~96% of top sites fail WCAG · overlays present on 1-in-5 sued sites · automated tools catch 25–50% of issues · US ADA web suits ~3,100/yr and rising · EU EAA in force since June 28 2025
Where it landed
The opposite of the DMARC verdict. This one is the right shape: it's a compliance standard nobody can fix once and forget, the automated tools cover only a quarter to half of it, and the regulator has said out loud that AI can't close the gap. The work regenerates every time the site ships, which is what makes it a retainer instead of a project. I'm actively exploring it — the open questions below are about the channel, not the demand.
AccessibilityWCAGComplianceUnder exploration
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killed after research2026-07-177 open questions

DMARC / email authentication

The problem
Anyone can send email pretending to be your domain, and since 2024 the mailbox providers reject you if you haven't stopped them. The fix is a spec, a feed of unreadable XML, and a migration that can black out your own invoices if you get it wrong. Nobody wants to learn it.
Scope
~85% of apex domains unprotected · 2.5% at enforcement · 70+ commercial vendors · price floor $6–15/mo · Bangladesh: functionally zero
Where it landed
Real global market, reachable by nobody I am — and the wrong shape even if it were. It's a project, not a retainer: the work finishes, and the market priced the leftover tail at $15/month. My local market is already sold to foreign vendors, the bottom of it doesn't send email at all, and 70+ competitors sit between me and a buyer who has never heard of me.
EmailDNSSecurityKilled after research
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